We're very excited to welcome you back to Parx Casino! As you return, you will notice many changes in our operations. These have been sent in separate email and are available on our website. As we're sure you have questions, we wanted to provide this update on all benefits and offers at Parx.
Tier status - your tier status and points earned towards tier will remain the same as they were on the day we closed (March 15th). Your tier expiration date will be extended 4 months to make up for the time Parx was closed. You will keep your current tier an additional 4 months and have 4 additional months to requalify for it or move up in tier status.
Comps - your comp balance will remain the same as it was when we closed. If you earned comps via online casino gaming during closure, they will be added to your balance. You will have 90 days to use your comps once we reopen. You have lost no comps and the time before any earned comps expire has been reset to the original 90 days that you have to use them.
Xtra Play - your Xtra Play balance will remain the same as it was when we closed. If you earned Xtra Play via online casino gaming during closure, it will be added to your balance. You will have 45 days to use your Xtra Play once we reopen. You have lost no Xtra Play nor the time before any Xtra Play expires has been reset to the original 45 days that you have to use it.
Offers and invites - all offers and invites (gifts, events, etc.) sent before closing are no longer valid as their dates have expired. We will be sending new offers to you soon via both email and direct mail. Or you can check My Xclub on our website to see any new offers. We will also be rescheduling as many gifts and events as possible once it is safe to do so. Invites for these will be sent once they can be rescheduled.
If you have any questions about these topics, please feel free to visit the Xclub on your next visit to the property.
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