Privacy & Terms

Privacy Policy

Parx Casino® and all of our subsidiaries, parent companies and affiliates (together "Parx", "us", "our" or "we") are committed to providing outstanding products and services to our customers and visitors. We value you as a customer and respect your personal privacy. In the course of providing services to you, we obtain personal information about you that you may consider confidential. This information may be contained in various places and sources - applications and other forms that you submit to us, information that is obtained from our affiliates or third parties or data that is gathered from your gaming activity with us. This notice is intended to explain our policies for collecting, using and disseminating this information to others.

Our Privacy Guidelines

We protect all nonpublic personal information that we collect about our customers. We protect this information by using various types of safeguards, including electronic and organizational safeguards. We require any person or organization providing products or services to customers on our behalf to protect the confidentiality of this information by including appropriate provisions in our contracts with them. Our former customers are given the same protections that we provide to our current customers concerning the use and sharing of their information. In addition, we permit only authorized employees, who are trained in the proper handling of this information, to have access to it.

Information about transactions you engage in with us and our affiliated companies

We may use such information in order to contact account holders regarding account status, changes to the account agreement, promotions and special offers and other matters relevant to the services that we provide or the information that we collect.

Information Disclosure

We share the information we collect about our customers with credit bureaus, collection agencies, and other third parties (excluding affiliated companies) only as permitted by law. If you are a participant in our Xclub players club program, we may share certain information about you with other businesses with which we contract ("marketing partners"). These other businesses may contact you as part of a joint marketing or promotional program. These businesses may include banks, insurance companies, airlines and car rental agencies. The information we share with them such as your name, address, and telephone number is gathered solely from your participation in the Xclub program.

Your choice to share information

If you prefer that we not share your nonpublic information with our marketing partners as defined above, you may notify us in one of the following ways: follow the instructions on our opt-out page, download and mail the opt-out form to:

Greenwood Racing, Inc.
Attention: Marketing Opt-out
3001 Street Road, Bensalem, PA 19020

Changes in privacy policy

If we decide that we need to make any material changes to this policy, any such changes will be posted on this page. We will not provide any separate notification of changes to this privacy policy.

Information we may collect

All personal data that you send to us will be protected by secure socket layer (SSL), which is a technology that encrypts information during transmission. We automatically track and collect the following information when you visit any of our websites: IP address, domain server, type of computer, type of web browser. This is anonymous information that does not identify you personally, but is helpful for marketing purposes. We do not collect personally identifiable information about our guests and visitors except when such information is provided on a voluntary basis. We collect and use such information to run our businesses properly and to provide you with the financial services you request. We may collect and maintain several types of information needed for these purposes, some of which are described below. Customer information is collected when a customer conducts a transaction on line on our websites. The types of information we collect can include: Xclub number, date of birth, first name, last name, address, phone number, email address, credit card number (for those booking a reservation only), and social security number (such as for those submitting applications for employment). Also, if you enter a contest, information is collected to qualify your entry, verify your identity and age and to contact you regarding the contest or prize awards.

Information we may share

We may also share your information when we have a good faith belief that such action is necessary to comply with applicable legal requirements protect and defend our rights or property protect the interests of users of our websites, we may provide certain information collected from and relating to you to third persons such as advertisers.

Email privacy

If you prefer not to receive further emails from us, you may click here to opt out or click on the 'unsubscribe' link found on the bottom of all of our email communications.

What personal information we collect at parx

Parx Casino® collects basic information to verify name, email and date of birth. Date of birth is required to confirm you are over 21 years of age. Only those 21 and over are able to receive email promotions from Parx Casino®. Phone number is an optional field on our form and will not be used at this time.

How your information is used by parx casino

Email sign up are used to send various promotions at our casino located at 2999 Street Road, Bensalem PA 19020. We also use promotions to encourage users to sign up for our Xclub rewards program. A person can only be a member of the Xclub reward program if they come to our facility and physically pick up a card.

Parx casino does not share your data with any third party companies

How to modify or delete this personal information or opt-out

Users may opt-out from any email they receive by clicking the unsubscribe link in the footer of any email. Once a user unsubscribes from our mailing list there is currently no means to have that user opt back in to any email lists.

External links

Links to other websites included on this websites are not intended to: expressly or impliedly endorse the materials disseminated at those websites expressly or impliedly mean that the publisher of that website endorses any of the materials at our websites. Links to other websites are provided only as a convenience to our users. We are not responsible for the content, validity, privacy policies or reliability of any website linked to this website. User ability to access, update and correct personal information you may review and update your profile online once you sign in with your Xclub players club number.

Cookie policy

We use cookies to help us to access your account information (stored on our computers) in order to keep track of your Xclub players club activity and to deliver to you better service. 'Cookies' are text files that store very small bits of information that help to identify you when you interact with a website. We track when you sign in and erases the information when you sign out. We reserves the right to extend the use of cookies but only with our strategic partners. Other third parties may be able to see information outside of our control. We assume no legal responsibility for such use. To learn more specifics about how cookies work, please refer to the help section of your web browser.

Over 21 policy

Persons under the age of twenty-one (21) are not permitted to enter on any of our casino properties. Pennsylvania law prohibits persons under 21 years of age from participating in casino gaming; However persons 18 years of age or older are permitted to participate in parimutuel wagering at out racetrack affiliated sites. Any offers we make or any contests we conduct, unless otherwise noted, are not open to persons younger than 21 years of age. Persons younger than 21 years of age are not allowed to use our websites, accept offers, or win contests, and we do not knowingly collect information from such persons. We reserve the right to verify your age at any time for any reason and may reject a person who does not have valid age identification from participating in any part of our websites.


In your correspondence, please describe in as much detail as possible the ways in which you believe that the privacy policy has not been complied with. We will investigate your complaint promptly. If you do not receive acknowledgment of your complaint or your complaint is not satisfactorily addressed, you should call 1‑888‑LUV‑PARX and request to speak to a representative of the legal department.

Contacting our websites

Should you have additional questions, comments or concerns, please contact us by visiting the contact us section of our websites or by writing to us at:

Greenwood Racing Inc.
Attention: Player Services Department
3001 Street Road, Bensalem, PA 19020